The other day, we lost Internet connection in the house. Usually, it takes a DSL modem reset or two to fix the problem. By afternoon, I decided to call Bayantel to report the problem. Guess what? I think I just had to press one number to get customer service. In comparison, you'd need about 3-4 choices before getting someone from Globe or Smart. Even better, someone answered my call within two minutes. Imagine that. Here's the best part, in less than ten minutes, I had my Internet connection back. Kudos to Bayantel!So here's my Philippine Internet Service Provider (ISP) customer service ranking:
1. Bayantel - consistently good
2. Globe - crappy, but made amends
3. Smart - crappy thieves!
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